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***COPS Monitoring Service Restored ***

Service Restoration Update

We experienced a system outage on 9/2/26 between approximately 5:00 PM and 7:00 PM. Services have now been restored, and our teams are actively monitoring system performance to ensure continued stability.

We are currently reprocessing alarms and notifications that were queued during the outage period. As a result, you may see delayed alerts as processing catches up.

Our investigation into the root cause is ongoing, and we will provide additional information and updates as they become available.

We appreciate your patience and understanding as we continue our efforts to restore service levels and quality metrics to their expected standards.

Thank you,


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